Benefits of ACTS
- Provides training for the full range of communication skills
- Provides a reliable, standardized assessment tool
- Consistent across the entire company
- Convenient - available 24/7, from any place, at any time
- Supports all languages
- Compatible with and supports all other forms of training - live or e-learning
- Online course generator and viewing of results allows maximum flexibility for use by managers, trainers and external consultants or experts
- The ability to train in private and at one’s own pace, optimizes buy-in and use by trainees
- Cost effective - no travel costs or time away from work.
- Maximizes trainer time and resources
ACTS vs Live Role Play
ACTS
- Done in private
- No partner required
- Actors create a full range of realistic simulations
- Available any time or place
- Endless opportunities for experimenting and learning – self paced
- Cost effective
Live Role Play
- Done in public
- Requires partner
- Dependent on acting ability of partner
- Limited access and time
- Limited opportunities to experiment with new approaches
- Expensive, if done in workshops
ACTS can be used for:
- Management development
- HR: new hire assessment, performance reviews
- Sales Training
- Customer Support
- Regulatory compliance
- Crisis management
- PR - media training
